What happens to the details
you send me.

I’m Ivan Bodnar, an independent home renovation specialist working as a sole trader in Melbourne, Victoria. This website is run by me, not by a company. This page explains, in plain English, what personal information I collect when you send me a message, why I need it, where it’s kept and how you can ask to see, correct or remove it.

FIELDS ON THIS SHEET

01 · What I collect

02 · Why I use it

03 · Where it’s kept and who sees it

04 · Access, correction and deletion

05 · Questions about privacy

Wall compound applied with a putty knife and plastering trowel. Reference photo of interior finishing work.

FIELD 01

What I collect

I only collect what you choose to send me. When you use the Send a Message form, it asks for:

your name, email address and phone number
your location, such as your suburb or postcode
a subject, plus your budget and timeframe if you’d like to share them
your message describing the room and the work you have in mind

If you email me directly at [email protected] or text me, I’ll also have whatever you include, such as photos of the room. Please leave out anything I don’t need, like banking details or information about other people.

FIELD 02

Why I use it

Your details are used to deal with your enquiry and any work that follows from it. In practice that means:

reading your message and replying to you
arranging a time to look at your property, if that’s the next step
preparing and discussing a quotation, as explained in the Assessment and Quotation Process
keeping in touch about the job if you decide to go ahead

I don’t add you to a mailing list, I don’t use your details for automated marketing and I don’t sell them. Nothing is bought, booked or paid for through this website, so it doesn’t collect card or payment details.

FIELD 03

Where it's kept and who sees it

Messages sent through the form are stored privately inside this website’s WordPress installation. They aren’t passed automatically to any outside marketing or payment service. Messages you email or text me are kept in my own email account and phone.

I’m a sole trader, so I’m the person who reads your enquiry. If your job needs licensed plumbing, electrical or other regulated work, I’d share only the details a licensed specialist needs to look at that part of the job, such as the address and the scope. I’ll talk to you about it first. See Working with Licensed Specialists for how that coordination works.

I keep enquiry details for as long as they’re useful for your enquiry or job. You can ask me to delete them at any time.

FIELD 04

Access, correction and deletion

You can ask me to:

tell you what details I hold about you
correct anything that’s wrong or out of date
delete your enquiry and contact details

Send the request by email to [email protected] or through the Send a Message form, and say which name, email or phone number you used. I may ask a quick question to confirm it’s you before I change or share anything.

FIELD 05

Questions about privacy

If something on this page isn’t clear, or you’re unsure about sending a particular detail, ask me before you send it. I’d rather explain than have you guess. If this page changes, the updated version will be published here.

For how the rest of the website should be read, including quotations and the scope of work I do personally, see Website Terms and Disclaimers.

0413 142 055 · 9:00–18:00, Mon–Sun